The booking said taxes and fees were included in the price. However, I was made to pay 43.20 ECD as a “government head tax” and they would not accept that this was included. The receptionist kept us waiting for no reason and had a very dismissive manner, eg not liking the official NHS vaccination proof because she thought it should be a card. Very rude. The hotel itself was good though, very clean and comfortable. If they had receptionists with a more customer friendly manner and made clear that taxes are not included I would have given a much better review.

If you find it troublesome, you can book an all-inclusive package, including breakfast, lunch and dinner. As a result, after eating the meal on the first night, I called the guest to ask the guest to pay for the meal. The service staff said that it was deducted for three days. You are really drunk. You are a fairy in the sky. Can you predict that the guests will eat at your place for three days? Afterwards, the guest called me to confirm that it was all-inclusive, and went to the front desk of the hotel the next morning. During this period, I contacted Ctrip customer service. Ctrip customer service was very good. I immediately contacted the hotel for verification. The front desk read the English confirmation form and knew If it is all-inclusive, I changed my mind and said that the deposit is charged. If you are drunk, you can do whatever you say. Here comes the good show, when I went to eat for lunch, I was asked to pay again. After everyone went crazy, I went to the front desk again to give the all-inclusive meal bracelet to the guests. It's also a rare encounter in a thousand years.

Very much .. facilities were great

With a stay at Rabot Hotel from Hotel Chocolat in Soufriere, you'll be near the beach, just a 1-minute walk from Windward Islands and 7 minutes by foot from Diamond Falls. This luxury hotel is 3.6 mi (5.7 km) from Anse Chastanet Beach and 5.7 mi (9.2 km) from Gros Piton.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Grab a bite to eat at the Rabot Restaurant, a restaurant where you can take in the pool view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is included.Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 25 guestrooms featuring refrigerators and minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

With a stay at Zoetry Marigot Bay - All Inclusive in Marigot Bay, you'll be 0.1 mi (0.1 km) from Marigot Bay and 14.1 mi (22.7 km) from Reduit Beach. This luxury resort is 15.3 mi (24.6 km) from Pigeon Island National Park and 20.4 mi (32.8 km) from Anse Chastanet Beach.Pamper yourself with a visit to the spa, which offers massages. This resort also features complimentary wireless internet access, concierge services, and a hair salon. Getting to the surf and sand is a breeze with the complimentary beach shuttle.All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Caribbean cuisine at The Grill at 14⁰ 61⁰, one of the resort's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at the beach bar, the poolside bar, or one of 4 bars/lounges.Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.Make yourself at home in one of the 124 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished balconies or patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, bidets, and hair dryers.

When you stay at Marigot Palms Luxury Guesthouse in Marigot Bay, you'll be near the bay, within a 5-minute walk of Marigot Bay and Windward Islands. This guesthouse is 20.8 mi (33.5 km) from Anse Chastanet Beach and 23.8 mi (38.3 km) from Gros Piton.Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a 24-hour fitness center. Additional amenities at this guesthouse include complimentary wireless internet access, concierge services, and wedding services.Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 4 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.

Located in Micoud, Spice Bay Suites is by the ocean, within a 10-minute drive of Mamiku Gardens and Savannes Bay Nature Reserve. This hotel is 8.4 mi (13.6 km) from Sandy Beach and 8.5 mi (13.6 km) from Maria Islands Nature Reserve.Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access, wedding services, and a picnic area. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).At Spice Bay Suites, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary full breakfast is served on weekdays from 7:00 AM to 9:00 AM.A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Make yourself at home in one of the 5 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private furnished balconies or patios. Smart televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include separate sitting areas and electric kettles, and housekeeping is provided on weekdays only.

With a stay at Green Fig Resort & Spa in Soufriere, you'll be in the historical district, within a 15-minute drive of Gros Piton and Windward Islands. This beach hotel is 2 mi (3.2 km) from Anse Chastanet Beach and 19.4 mi (31.2 km) from Marigot Bay.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The complimentary beach shuttle makes getting to the surf and sand a breeze.All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage. A complimentary continental breakfast is served daily from 8:30 AM to 10:00 AM.Featured amenities include laundry facilities, a safe deposit box at the front desk, and a water dispenser. Free self parking is available onsite.Make yourself at home in one of the 24 individually decorated guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms have hair dryers and bathrobes. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

When you a stay at StolenTime by Rendezvous in Castries, you'll be on the beach, within a 5-minute walk of Windward Islands and Vigie Beach. This all-inclusive hotel is 8 mi (12.9 km) from Marigot Bay and 1 mi (1.7 km) from Embassy of Mexico.Relax and unwind with massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access and concierge services.This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite at one of the hotel's 3 restaurants. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and lockers.Make yourself at home in one of the 100 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have hair dryers and bathrobes. Conveniences include safes and electric kettles, and housekeeping is provided daily.

Located in Gros Islet, Tropical Breeze Guesthouse and Furnished Apartments is near the beach, within a 5-minute walk of Windward Islands and Rodney Bay Aquatic Centre. This guesthouse is 13.8 mi (22.3 km) from Marigot Bay and 0.4 mi (0.6 km) from Saint Joseph the Worker Catholic Church.Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this guesthouse include concierge services, a television in a common area, and barbecue grills.Take advantage of the guesthouse's room service.Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.Stay in one of 10 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.